We are obsessive problem solvers. We drive our clients' growth by combining
leading hospitality technology with sharp business insight.
Growth. It's what ambitious hospitality business owners are hungry for. It's what we live for. But it’s time that technology fuelled it. To leverage its capacity to overcome the challenges that delay or suffocate success. Our purpose is to lock onto the bottom line and hold firmly in sight the growth objectives of our clients and use them as a lens for viewing technology. To pinpoint exactly what drives income and how we can reduce cost. To allow you to dynamically drive your growth.
This is what pushes us forward. This is what relentlessly holds our focus.
Pushes us to help you grow your independent restaurant, bar chain or hotel group.
Keeping a vigilant eye on your KPIs is vital, to stay on top of your game. We create a strikingly clear picture of everything from revenue per cover and table occupancy times, to % of capacity and gross profit margin. But we aren't content with simply measuring your results. Our mission is to help you focus on actively improving them.
Your restaurant is completely reliant on network infrastructure and internet connectivity: POS, payments, bookings, Deliveroo, guest Wi-Fi, CCTV, telephones - the list goes on. We implement enterprise grade comms to ensure that you enjoy glitch-free trading, whether you have one independent restaurant or a chain of 100.
Maintaining and improving your brand image rests on one key principle: your customer has to feel 100% satisfied. We gain detailed insight on your customers' experience and deliver it back to you in a clear, actionable, format that can be constantly tracked.
Margins can be tight in a quick service restaurant environment. We help you maintain a sharp focus on your two main costs - staff and stock - to sustain a gross profit margin that keeps you growing.
Every piece of technology we implement is selected and optimised to deliver sleek operational processes. Making your business more efficient; and allowing you to replicate, site upon site, as you grow.
We create an interactive, multi-channel approach to engaging with, and marketing to, your customer base. And we enable your customers to order through various channels, and be rewarded for their loyalty. It's what they demand. We help you fulfil it.
Your key numbers are as important to us as they are to you. From wet-dry split and wastage figures, to stock and cash up variances. We constantly monitor your crucial figures and ensure that you remain ruthlessly focused on improving them.
We are obsessed that every piece of technology and nugget of advice we provide focuses on helping you implement and maintain best practice procedures in your business. But this becomes more challenging as you grow. Our experience has shown us the very definition of a successful scalable solution. It's our purpose to support your growth with this invaluable knowledge.
Your success hinges completely on your service quality. It can make you. But it can break you. We help you drive down wait times whilst maintaining competitive standards. We dissect your operations to advise how to improve your service with new tech and/or refined operational processes. Then we monitor the results and improve again. Keeping you constantly on the front foot.
Bars, restaurants, café’s, leisure activities, spa’s the list goes on. Hotels have all of these and more. Only when you accurately control, and maximise, all these revenue/cost centres do you ensure you are as profitable as possible. Integrating the right technology across the board is crucial in this.
As you grow, whether that be to more sites or delivering more services within your current site/s, the technology requirement will become ever more complex. You need a partner that continues to ensure you’re consolidating to as fewer technologies as possible and is able to support them all.
The guest’s interaction with your staff is crucial in delivering a world-class experience. Technology should aid that, reducing the time staff use interfacing with screens and increasing the time they spend with customers. That’s what we focus on as a priority.