Eposability: About Us | Restaurant Consultants & Growth Specialists

We are technologists, obsessed with driving the growth of hospitality businesses.

EPOSability launched over a decade ago. Back then, we provided traditional IT support services to a large UK retailer before focusing entirely on hospitality technology.

As we grew, we saw the void between the growth goals of ambitious business owners and the hospitality technology they used. They knew where they wanted to go but were frustrated at being sold the wrong technology. Tech that needed to be replaced whenever they grew. Tech that left them blind to operational problems. So they couldn't see where they were wasting money and how they could increase revenue.

We evolved to bridge that gap. And now challenge the perception of technology as merely a tool - an output to fucntion. We elevate leading hospitality technology to sit alongside expert insight as essential growth drivers. The former producing the latter to illuminate exactly what you need to do to catapult your expansion.

With this as our ethos, we extract all we've learned from successfully running hospitality businesses and mesh it with our insatiable curiosity for finding the absolute best in technology. To produce critical insight on your business and guide you to your growth goals by cutting costs and driving revenue.

Our Values

Obsessed with impact

We obsess over every inch of our clients’ businesses to discover what's needed to drive their growth. From our tech team, who meticulously orchestrate the seamless installation of the system, to our client growth partners, whose focus is locked on the bottom line.

We feed the ambition of all

From our clients to our internal team, we focus strongly on what drives individuals and businesses. We explore how they can achieve their objectives and ambitions. Then we help them get there.

Natural-born technologists

We are the masters of hospitality technology; consistently inquisitive and knowledgable on what’s new in the tech world. We live to investigate and solve problems with technology.

One step ahead

We are always on the front foot. From our leading command of technology, to the way we handle clients. It's something we are fiercely proud of.

Determined to grow?

Our team

We're built on a team of experts. We exist to see what you have missed. To dissect your operations and discover what you need to do to drive your growth. Our combined experience gives us a deep-rooted understanding of the challenges and opportunities our clients face.

Robbie Francis

Managing Director

A strong history of using the latest technology to solve real-world challenges in retail and hospitality. Founder of EPOSability and a true technologist.

Ideal dinner party guests:

Bill Gates, Barack Obama, Elon Musk

Dream Client:

Gauchos

Most valuable lesson:

When you don’t have a timetable, you’ll never be late, and when you don’t have a destination, you’ll never get lost.

Joshua Smith

Client Success Director

Working in early stage businesses with a ruthless operational focus on delivering what they promise. Driving our obsession with creating impact to accelerate our clients' growth.

Ideal dinner party guests:

Barack Obama, Adele, Sir Clive Woodward

Dream Client:

Leon

Most valuable lesson:

You’ll always be rewarded for doing a great job. It might not happen straight away. But it will.

Nathan Moorhouse

Head of tech success

On the Team since the beginning, Nathan is a true techie at heart. A perfectionist firmly focused on making everything work seamlessly.

Ideal dinner party guests:

Craig David, Bill Gates, Mauricio Pottechino

Dream Client:

Nandos

Most valuable lesson:

Better to fail aiming high than succeed aiming low. Aim so high that even failure is a success.

Sam Phillippe

Growth Partner

10 years working in some of the UK's biggest, most profitable and most exciting restaurant chains. Sam is unquestionably the authority on restaurants

Ideal dinner party guests:

Jimi Hendrix, Neil Armstrong, Richard Branson

Dream Client:

Breakfast Club (I love the pancakes)

Most valuable lesson:

Look after your people and they will look after your customers.

Beth Haldane

Growth Advisor

Ideal dinner party guests:

Judy Dench, Jimmy Carr, Duncan Bannatyne

Dream Client:

Jamie Oliver’s

Most valuable lesson:

Life is 10% what happens to us, and 90% how we react to it.

Mike Enslin

Growth Advisor

Ideal dinner party guests:

Albert Einstein, Barack Obama, Steven Fry

Dream Client:

Oakman Inns

Most valuable lesson:

Believe in yourself and your ability, it is the start of everything.

Rich Wyatt

Tech Advisor

Ideal dinner party guests:

David Attenborough, Kanye West, Seth Rogen

Dream Client:

Flat Iron

Most valuable lesson:

Success is a direct result of working together.

James Ellis

Tech Advisor

Ideal dinner party guests:

James Franco, Cara Delevigne, David Beckham

Dream Client:

Hawksmoor

Most valuable lesson:

Imagination is as important as knowledge.

James Lee

Tech Advisor

Ideal dinner party guests:

Kevin Hart, Dwayne Johnson and Will Ferrell

Dream Client:

Miller and Carter

Most valuable lesson:

Always be yourself, express yourself, have faith in yourself, do not look for a successful personality to duplicate.

Ricky Howard

Tech Implementer

Ideal dinner party guests:

Jimmy Carr, Kit Harrington, Ed Sheeran

Dream Client:

Ed’s Diner

Most valuable lesson:

Take every opportunity that comes your way, regretting not doing something is far worse than trying and failing.

Gail Kruger

Finance Manager

Ideal dinner party guests:

Albert Einstein, Frida Kahlo, Nelson Mandela

Dream Client:

Wild Food Cafe

Most valuable lesson:

Until you make the unconscious conscious, it will direct your life and you will call it fate.

Sarah Messenger

Office Manager

Ideal dinner party guests:

Sir David Attenborough, Ben Hobday, Sarah Millican

Dream Client:

Va Pensiero

Most valuable lesson:

There is no such thing as failure. You may have found several ways things don’t work, but never give up because you will always reach your goal eventually.